Contact FlatPlanner

FlatPlanner is a small, independent, ad-supported site — there is no support desk standing by, but a real person reads everything that comes in to support@flatplanner.com.

A few things this address is genuinely useful for: a calculator that gave you a result you think is wrong (say which tool — the room area & square footage calculator, flooring material calculator, paint quantity calculator, furniture clearance & walkway planner, rug size calculator, or floor plan scale converter — and the figures you entered); a tool you wish existed on the site; an out-of-date fact or broken link in the blog, learn section, or the museum; or a bug in how a page looks or behaves on your device.

There’s no fixed response time to promise, and no ticket number or live chat — email is read and handled as it comes in. If your question is really about a specific room, a material order, or a job with real cost or safety riding on it, a qualified professional or contractor who can see the space will have a more authoritative answer than this site can: FlatPlanner’s tools produce general estimates for planning, not professional design or construction advice, and the site isn’t affiliated with any retailer, manufacturer, or contractor.

Before writing in about a tool result, it’s worth double-checking the numbers you entered — a length, a width, a unit, a coverage rate, a waste factor, or a drawing scale is the most common source of a surprising answer. If it still looks off after that, that’s exactly the kind of message worth sending.